SUPPORT SERVICES

We offer comprehensive and affordable support and maintenance packages.

By choosing Softcraft for your IT outsourcing needs, you will get customer service that caters to your specific requirements.

Softcraft technicians can be used to supplement your existing IT support staff, or take full control of administering and managing your network.

It's like having in-house support staff at a fraction of the cost of hiring full-time personnel!

Our Support Services Include

• Onsite network administration and support
• Remote access support where available
• Telephone Support
• Experienced Microsoft and Novell systems engineers
• Detailed work reports
• 2-hour emergency onsite response
• Range of support packages to fit every type of budget and need
• Support Bonds
• Software Contracts
• Hardware Contracts
We can provide your business with real solutions that will reduce the long-term costs of support and system management

Authorised resellers for major hardware and software manufacturers, including: Microsoft, Novell, Hewlett-Packard, Intel, EPIC, Sophos Anti-Virus, IBM.